I cannot subscribe to the premium pass

You may be unable to subscribe to the premium pass due to the following:

1. You are already subscribed.
Only one save data file can be used to subscribe per platform account (Apple Account or Google Account).
If you are sharing a single platform account with other family members and one of them is already a premium pass subscriber, other family members will not be able to subscribe.
In that case, you will need to use a separate platform account.
Also, if there is still time left in the validity period of the premium pass subscription, even after canceling, you will need to wait until it expires to subscribe again.

Note: If you would like to check your premium pass subscription status or validity period, please view the following FAQ:
How do I check my subscription status?

2. There is a purchase restriction.
If your credit card has usage restrictions or a guardian/parent has set purchase restrictions, you will not be able to purchase a premium pass subscription.
Please review the details of your payment method.

3. You do not have enough funds remaining in your balance.
Please try subscribing again after confirming your payment-method balance.
Note: "Not enough funds" may display even during a no-cost trial subscription.

4. You have not scrolled to the bottom of the Attention section.
If you are unable to tap the button at the bottom of the screen, you may need to scroll all the way down to the bottom of the Attention section on the Premium Pass screen.
Please read the details in the Attention section to the end.