Pokémon Trading Card Game Pocket
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Gameplay
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Gameplay
- Cannot complete the Elite Deck Gift Missions "Participate in solo battles with the Elite Deck (****) rental deck"
- The Battle Task "Win this battle with X or more XXX cards included in your deck" cannot be completed.
- What types of cards can obtain a Gold Frame?
- Unable to Scan the 2D Pattern Code
- Why have my favorite booster packs been removed?
- I can't complete the "Theme Collection."
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Ranked Match
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Ranked Match
- Why did my win streak pts stop going up even though I’m still winning?
- I cannot claim my Ranked Match rewards.
- I won a battle, but my ranking went down.
- What happens to point changes if I couldn't see the battle results?
- I cannot participate in Ranked Matches.
- I won a battle at the end of the season, but the points weren’t reflected.
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Gift Code
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Trade / Share
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Trade / Share
- Regarding Trade Message settings.
- Is there a setting to avoid receiving Shared cards from specific friends?
- Why can't I Share cards?
- Is there a way I can see which cards I have Shared and which have been Shared with me in the past?
- Can I specify language or flair when selecting cards for trade?
- How can I check what cards another player has wishlisted?
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Premium Pass
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In-App Purchases
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Web Store Purchases
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Loss of Items
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Loss of Items
- Why has the number of cards I own decreased?
- There are no non-English cards / I don’t know where to find non-English cards.
- The flair I obtained is missing / I don’t know how to use it.
- I could not claim a mission reward.
- Items in Gifts have disappeared.
- I made a purchase of Poké gold that included accessories, but the accessories are gone.
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Social
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Social
- The message "The other player cannot receive any more friend requests" was displayed, and I cannot send a friend request to the other player.
- How do I stop sharing my login status with friends?
- I want to delete a friend, but the remove button does not appear.
- If I link an account, will something be posted to SNS?
- I want to share / not share my binders or display boards with other players in Community Showcases.
- I want to cancel the thanks I sent.
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Pack Openings
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Linking Accounts and Transferring Data
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Linking Accounts and Transferring Data
- I have multiple devices registered to the same platform account (Apple Account or Google Account). Can I use different save data on each of these devices?
- I don’t see my Apple Account or Google Account on the Account screen.
- If I transfer my data to another device, will I lose my Poké gold?
- Can I update or remove my linked account?
- I want to delete my save data.
- I want to play the same save data on multiple devices.
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What to Know Before Getting Started
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Battle Rules
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Troubleshooting
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Troubleshooting
- What happens If gameplay is interrupted by updates?
- I can't log in and am getting error code: 102-002-007
- I can't log in and am getting error code: 102-002-014
- Frequently Viewed Articles
- Cannot receive shop tickets from other players’ thanks
- The cards are not being counted toward the mission for the Wonder Pick Event.
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