The Poké gold I purchased on the Web Store is not being shown.

If Poké Gold does not appear in the app, please try the following steps:

• Restart the Pokémon Trading Card Game Pocket app
• Restart your device

If the issue persists, it is possible that Poké Gold was purchased while logged in with a different save data.

After logging in to the Web Store, please follow the steps below to check the save data used at the time of purchase:

1. Tap the player name displayed in the top-right corner of the screen
2. Check the Support ID from the displayed menu
3. Confirm that the displayed Support ID matches the Support ID of the save data you are currently using